(Our Privacy Policy) means the way we collect, hold, use and protect your personal information. You should view this Privacy Policy. We mean personal information is information that relates to a specific person and is used to identify him or her.
We do not take into account any anonymous information as it is not suitable to constitute personal information, but we do collect personal information from those who wish to use the mr-light-eg.com website or related web pages (including, but not limited to, Buying and selling goods or when contacting by phone or email to our User Support Center team).
Once you have provided us with your personal information, we have been authorized to process such information following the Terms and Conditions (Privacy Policy).
We may amend the Privacy Policy at any time by announcing this amendment by publishing the amended version on the Site.
The amended version of the (Privacy Policy) is effective from the date of its publication. After publication, your continued use of the Site will be deemed your acceptance of the terms and conditions mentioned in the amended version of the manner in which we process and deal with your personal information that you have provided to us.
All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented or leased to any third party. The Website Policies and Terms and Conditions may be changed or updated from time to time to meet the requirements and standards. Customers are therefore encouraged to visit these sections frequently in order to be informed of changes to the website. Modifications will be effective on the day they are posted.
We hope that you will check the Website from time to time for announcements of any changes to the Privacy Policy.
We have collected your personal information. As part of registering or using the Site, you will be asked to provide us with certain personal information such as your name, shipping address, email and/or phone number and other similar information and certain additional information about you such as your date of birth or any information specific to your identity.
Also, to authenticate your identity, we may need you to provide us with valid proof of identity (for example, a copy of your passport, visa, residence permit, national ID and/or driving licence).
We may also need to collect certain financial information from you, such as your credit card and/or bank account details.
You must enter this financial information into the “My Account” section of the site. This information will be used to issue invoices and complete your orders.
When registering on the Site, you must not post any personal information (including any financial information) to any part of the Site except the “Account Management” portion. This will protect you from the possibility of fraud or theft of your identity information.
Also, posting any of your personal information to any part of the Site except “My Account” may result in suspension of your use of the Site.
Information about its operations and activities will be collected on the Site.
Please note that we may use your Internet Protocol (IP) address (a unique number assigned to your computer server, Internet service provider, or Internet service provider) to analyze your activities and improve the administration of the Site.
We may collect additional information about your computer (for example, browser type) and browsing information (for example which pages you visit on the Site) as well as the number of times you use the Site.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your communication with our customer support team or by answering your surveys. We may also collect reviews and other feedback relating to your use of the Site.
When we collect personal information for statistical purposes, the names of the information holders must be anonymous.
Our use of your personal information
We use your personal information to provide services and support from the customer team to measure the level of our services and improve them to you, prevent illegal activities and enforce the terms of the user agreement provided to you (“Use Agreement”), in addition to resolving problems, collecting fees and providing you with promotional emails as well as to document the information you have provided to us with. Third Parties For example, we may share some of your personal information with banks or credit card authorization for processing and document services or with third parties for fraud verification.
Although we are careful to maintain your confidentiality, we may need to disclose your personal information to law enforcement agencies, government agencies or third parties, we are required to do so by orders of the court or other legal departments to comply with the provisions of the law or when we believe that disclosure of your personal information may To protect those causing physical harm, financial loss, or information about suspicious activity, to investigate possible violations of the terms and conditions of the User Agreement and any agreements, or to protect the rights, property, or safety of Marketplace, users, or others.
3. We may disclose your personal information if Mr. Light or any of its subsidiaries or affiliates or any of its assets relating to its business is sold to a prospective buyer for the continued activity of the Site or in connection with such sale for the purposes described in these policies. We may share your personal information with our other group companies for the purposes described in this Privacy Policy.
Contact information will be the personal information you provided to us when registering and which must always be kept up to date.
Information about the products you purchase will be displayed on the site.
This information may include details about your user identity and ratings and comments associated with your use of the Site.
We do not sell or rent any of your personal information to a third party within the normal scope of our business, and we will only share your personal information in accordance with what is stated in this (Privacy Policy).
Once you register on or use the Site, you are deemed to have given us clear authorization to deliver you promotional emails about our services as well as emails relating to changes and new features on the Site. In case you do not wish to receive such messages, simply select the link to stop sending. These messages will be sent to your email address provided below. Any login used to browse and modify your personal information. You can access and review your personal information through the “My Account” management page on the Site. If your information changes in any way or you provide incorrect information on the Site, you must update or correct it immediately, either by viewing it on “My Account” or by contacting our customer service team.
The Customer Support link on each page contains the email and phone number for that department.
Please note that we will retain your personal information during and after you finish using the Site as required by law, to overcome technical barriers, to prevent fraud, to assist in any legal investigation and to take any other actions required by law.
Links to third party websites
The website may contain links from other websites. Please note that we are not responsible for the level of privacy followed by these other websites. We encourage you when you go from our site to any other site to read their statements (Privacy Policy) if you intend to give them your personal information. Our Privacy Policy applies only to your personal information collected by us on our website.
Cookies
Like many other websites, our site uses cookies, which are small computer files that are installed on the hard part of your computer. When you go to visit certain web pages on the Site, the log identifies your browser through a unique, random number.
Also, the cookies we use do not reveal any of your personal information. These cookies help us improve your performance on the Site and help us understand which parts of the Site are most used, and you are free to cancel these cookies if this is possible to do so. From your browser and this does not affect your use of the site.
No misleading and deceptive emails
We do not tolerate spam, if you wish to report such spam or fraudulent emails, please send an email to Customer_service@mr-light-eg.com You may not use our contact tools to send email Spam or post content that violates our User Agreement. We automatically check messages and may manually filter them for spam, viruses, malicious attacks, or other suspicious or illegal activity.
We protect your personal information
When you provide us with your personal information, you have agreed to transfer this information outside the State of Egypt, and we take all precautions to preserve your information by not accessing, using, or disclosing it in an unauthorized manner. All personal information is encrypted, however, the Internet is not a secure method and we do not guarantee the confidentiality of your personal information.
You must enter your username and password every time when entering your account or making any transactions on the website. You should choose your password carefully, using distinct numbers, letters, and shapes.
Do not share your username and password with anyone. If there are any doubts that your username and password have been hacked, please immediately contact the customer service team and work to change the password by entering the My Account section on the website.
How to contact us to inquire about (Privacy Policy)
If you have questions or concerns about our collection and use of your personal information, please contact our customer service team at the “Customer Support” link at the top of any particular web page on the Site.
Possibility of canceling the account
Mr. Light customers have the right at any time to cancel their account with us, while we are committed to deleting all personal data, by contacting customer service at 01030220054, after verifying original and updated data, information, and/or certificates that will prove your identity or The identity of the legal person you represent or that this legal person has obtained all necessary licenses and permits to practice its activity within the Arab Republic of Egypt. If you fail to provide these documents, Mr. Light has the right not to suspend, suspend and/or delete your account and/or restrict your access to and use of our services. Without prejudice, Mr. Light reserves the right to suspend or stop your access to the electronic platform and your use of Mr. Light’s services, whether temporarily or permanently, or to delete your account registered on the site, or to restrict your access to and use of any of our services in the event that you take any action of that nature (according to our discretionary authority). ) Violating or violating any of the terms and conditions for using the site, without any responsibility on Mr. Light towards you or towards any other person as a result of this comment or deletion. "
